Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...

If you forgot your Microsoft account password, follow these steps. Select Reset password below. Enter the email address, phone number, or Skype name you use to sign in then select Next. We'll ask where you'd like to get your verification code and select Next. Type the requested information and select Send code.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

通过将 Microsoft Rewards 应用下载到 Xbox 主机，在玩游戏或购物时关注积分并赢得积分：. 按“Xbox”按钮 打开指南，然后转到“Microsoft Store”。. 选择“搜索”，然后在搜索框中输入“Microsoft Rewards”。. 从结果中选择 Microsoft Rewards 应用，然后将其下载到主机。. 还 ...

After you purchase software, the download will be shown in your Order history. To find a specific download, sign in to the Order history page with the Microsoft account you used to make the purchase. Find the software, and then select Product key/Install. Note: If you're having problems installing an app from the Microsoft Store, see Fix ...

將 Microsoft Rewards 應用程式下載到您的 Xbox 主機，即可在遊戲或購物的同時，追蹤並賺取點：. 請按 [Xbox] 按鈕 以開啟快顯功能表，然後前往 [Microsoft Store]。. 選取 [搜尋]，然後在搜尋方塊中輸入 Microsoft Rewards。. 從結果中選擇 Microsoft Rewards 應用程式，然後將它 ...

在 Windows 10/11 设备上，PC 版 Game Pass 计划中的大多数游戏都支持脱机模式，但请查看游戏的详细信息，以确保游戏支持该模式。. Xbox Game Pass 目录中的游戏支持在电脑脱机状态下畅玩，但是，在至多 30 天后，你需要将电脑重新连接到 Internet 以验证有效订阅 ...

Security. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or ...

解决游戏或应用下载缓慢的问题. 解决 Xbox 主机意外关闭问题. 与 Xbox 成就和挑战有关的问题. 解决多人游戏连接错误问题. Xbox 云游戏保存常见问题解答. 对播放光盘的问题进行故障排除. 排查 Windows 设备上的游戏、性能和稳定性问题. 查找你的游戏和附加内容.

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.