Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Installing Windows 11 on a device that does not meet Windows 11 minimum system requirements is not recommended. If you choose to install Windows 11 on ineligible hardware, you should be comfortable assuming the risk of running into compatibility issues.

Uninstall or remove apps and programs in Windows. There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

4. Make sure the system is managing the page file size. The paging file is an area on your hard disk that Windows uses like memory. There's a setting in Windows 11 that manages the page file size automatically, which can help improve your PC’s performance. To make sure automatic page file management is turned on.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

In Windows 11, apps don't automatically get added to your desktop. Learn how to pin apps to your desktop or taskbar in Windows 11 or Windows 10.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.