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Redeem a gift card or code to your Microsoft account
How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.
Applies To: Microsoft account dashboard
Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Find your Windows product key - Microsoft Support
Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...
Applies To: Microsoft account dashboard
Cancel your Microsoft subscription - Microsoft Support
For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.
Applies To: Microsoft account dashboard
Avoid and report Microsoft technical support scams
Security. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or ...
如何兑换礼品卡和代码 | Xbox Support
如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ,然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片,然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码,选择 下一步 ...
获取有关数字代码或礼品卡的帮助 | Xbox Support
获取有关损坏或不可读代码的帮助. 如果无法读取数字代码的全部 25 个字符,则需要通过联系 aka.ms/contactxboxsupport 请求替换代码。. 联系支持人员时,请确保提供购买证明、序列号和损坏代码的图片。. 注意 请拍摄卡片正面和背面的图片,或拍摄打印代码的收据 ...
Microsoft Support
Supercharge your creativity and productivity with a premium Copilot experience. Download the Copilot app for a 1-month free trial of Copilot Pro. Get the Copilot app. Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.
Which Surface devices can be upgraded to Windows 11?
Surface models that can be upgraded to Windows 11. These devices came with Windows 10 installed but are also compatible with Windows 11. Newer Surface devices are compatible with Windows 11 and come with it already installed. Surface Book 2 (on 8th Gen Intel® Core™ i5-8350U or i7-8650U processor only)
Minecraft(我的世界)商城常见问题解答 | Xbox Support
游戏内购买无法完成的最常见问题是 Minecoin 不足。. 请检查商城或更衣室的右上角,确保你有足够的硬币进行购买。. 在 Windows 设备上,可以选择 + 图标以查看可用于购买的可用 Minecoin 捆绑包,或者,如果你在 Xbox 主机上,则可以按 X 按钮 。. 如果你曾尝试购买 ...