A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Find out how to submit a case review and learn more about your Xbox enforcements.

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Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

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Check the Xbox services, games, and apps for any service outages.

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Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

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Try these steps if you’re having trouble buying apps, games, or downloads from the Microsoft Store.