To use Microsoft 365 on your new device, you can activate Microsoft 365 as a 1-month trial of Microsoft 365 Family. You can also buy Microsoft 365 or a non-subscription version of Office, add Microsoft 365 to an existing Microsoft 365 subscription, or enter a product key from a new product key card.

You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

Cloud gaming on third-party services. Learn about cloud gaming on Xbox using your Android, iOS, or Windows device.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive. You might be prompted for the BitLocker recovery key during startup, due to a security risk or hardware change:

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.

If you're having problems with Windows 11 on your PC or you want a fresh copy of Windows 11 without the clutter of old files or apps, you can reinstall Windows 11 to try and fix your issues and return your PC to a cleaner state.