A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Problems with Xbox achievements or challenges? Learn how to fix these errors to safeguard your gamerscore.

瞭解如何在行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他代碼。

Check the Xbox services, games, and apps for any service outages.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

This page features a list of common error codes and solutions. Learn how to find your error code quickly.

Get troubleshooting tips to fix problems with apps from Microsoft Store.

Find out how to resolve problems with subscription purchases.

Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.