Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Office 2019 or 2016 for PC Office 2016 for Mac Office 2013 for PC. Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Update an Xbox subscription for you or your child. Making sure your Xbox digital subscription is valid for your country or region. Turn on recurring billing for your Xbox subscription. Get help with EA Play for Xbox.

Installation media, such as a USB flash drive, can be used to install a new copy of Windows, perform a clean installation of Windows, or reinstall Windows. To create installation media, go to the software download website, where step-by-step instructions can be found.

If your purchase of Office or Microsoft 365 came with a product key, you enter your product key on one of the websites listed below for your product. After you enter your key, you can download and install Office, or you can renew your Microsoft 365 subscription. Tip: Get tech expertise with Business Assist.

If you're having problems with Windows 11 on your PC or you want a fresh copy of Windows 11 without the clutter of old files or apps, you can reinstall Windows 11 to try and fix your issues and return your PC to a cleaner state.

Select Install (or depending on your version, Install apps>). From the home page select Install apps (If you set a different start page, go to aka.ms/office-install.) For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn/account. For Microsoft 365 Germany go to portal.office.de/account.

A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This key, which is a 48-digit number, is used to regain access to the drive. You might be prompted for the BitLocker recovery key during startup, due to a security risk or hardware change:

Here's some of the things you can do in the PC Health Check app in Windows: If you’re currently running Windows 10, PC Health Check provides a comprehensive eligibility check for your device to ensure it meets the Windows 11 minimum system requirements.