Find your Windows product key - Microsoft Support
Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...
Applies To:
Microsoft account dashboard
Get help with your Microsoft account - Microsoft Support
Help with BitLocker. Finding product keys for Windows and Office. Other support. Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.
Applies To:
Microsoft account dashboard
I can't sign in to my Microsoft account - Microsoft Support
If you forgot your Microsoft account password, follow these steps. Select Reset password below. Enter the email address, phone number, or Skype name you use to sign in then select Next. We'll ask where you'd like to get your verification code and select Next. Type the requested information and select Send code.
Applies To:
Microsoft account dashboard
如何兑换礼品卡和代码 | Xbox Support
如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ，然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片，然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码，选择 下一步 ...
获取有关数字代码或礼品卡的帮助 | Xbox Support
获取有关损坏或不可读代码的帮助. 如果无法读取数字代码的全部 25 个字符，则需要通过联系 aka.ms/contactxboxsupport 请求替换代码。. 联系支持人员时，请确保提供购买证明、序列号和损坏代码的图片。. 注意 请拍摄卡片正面和背面的图片，或拍摄打印代码的收据 ...
如何更改 Xbox 玩家代号 | Xbox Support
选择“我的档案”>“自定义档案”，然后选择当前玩家代号。. 在“选择新玩家代号”下，在文本框中输入想要的玩家代号，然后选择“检查可用性”。. 你可能会收到一条消息，指出所需的玩家代号不可用。. 如果是这样，请重试，直到可用。. 在下一页上 ...
Track my Microsoft Rewards orders - Microsoft Support
If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard. You can also track your order in the confirmation email that was sent to ...
使用 Microsoft Rewards 赢得积分 | Xbox Support
通过将 Microsoft Rewards 应用下载到 Xbox 主机，在玩游戏或购物时关注积分并赢得积分：. 按“Xbox”按钮 打开指南，然后转到“Microsoft Store”。. 选择“搜索”，然后在搜索框中输入“Microsoft Rewards”。. 从结果中选择 Microsoft Rewards 应用，然后将其下载到主机。. 还 ...
下载并安装Microsoft Authenticator应用 - Microsoft 支持
设置Authenticator应用. 安装Authenticator应用后，请按照以下步骤添加帐户：. 打开Authenticator应用。. 选择右上角的 (+) 。. 将相机指向 QR 代码或按照帐户设置中提供的说明操作。. 帐户显示在Authenticator应用中后，可以使用一次性代码登录。. 有关Authenticator应用的详细 ...
Xbox 付款错误消息和代码 | Xbox Support
此错误代码可能表示以下情形之一：. 你的银行未授权你的支付选项（例如，你的信用卡已过期、被冻结或者已被拒绝）。. 请联系你的信用卡公司或银行，确保正在使用的支付选项已激活，具有可用资金，且交易并未因为某些原因而受到阻止。. 如果用于为 Xbox ...