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I can't sign in to my Microsoft account - Microsoft Support
Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.
Applies To: Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Microsoft 365 for home, Outlook.com, GroupMe, Microsoft account dashboard, Microsoft Teams, Microsoft Teams personal, Microsoft To Do, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows, Outlook for Android, Outlook for iOS
Reset a forgotten Microsoft account password
How to help keep your Microsoft account safe and secure. Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.
Applies To: Microsoft account dashboard
Phishing and suspicious behavior in Outlook - Microsoft Support
Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection help prevent phishing messages from reaching your Outlook inbox.
Applies To: Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
Microsoft 365 Customer Service and Support - Microsoft Support
Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.
Applies To: Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home
Request a refund for digital games | Xbox Support
We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.
Check the recent sign-in activity for your Microsoft account
If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page. You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.
Applies To: Microsoft account dashboard
Check your Microsoft warranty and create service orders
Check your Microsoft warranty and create service orders. If you have a Surface or Xbox, you can use your Microsoft account to check its warranty and make warranty claims. Note: If your Surface is a business device (owned by an organization), see Surface service options for Business and Education.
How to cancel or stop sync in OneDrive - Microsoft Support
If you want to stop a file or folder from syncing or backing up, you can pause the upload or download. See Stop syncing temporarily below for details. If uploads or downloads with the OneDrive website are taking too long, or you selected the wrong files, they can be cancelled.
Applies To: OneDrive (work or school), OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows
Update drivers manually in Windows - Microsoft Support
Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.
How to get support for Outlook.com - Microsoft Support
Post questions, follow discussions and share your knowledge in the Outlook.com Community. You can give feedback by selecting Help from the top menu, then Feedback. If you need help with Outlook.com, you can read our self-help content, or get support via email.
Applies To: Outlook.com