If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Game Pass Ultimate or a supported free to play game is required for cloud gaming. See what else you can do to get the most out of your subscription.

If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.

如果你是 Xbox Game Pass Ultimate 会员，你将自动在主机上获得 EA Play 订阅会员资格，并可通过主机上的 Xbox Game Pass 体验浏览和下载 EA Play 游戏。. 如果你是 Xbox Game Pass Ultimate 或 PC Game Pass 会员，则需要关联你的 EA 和 Xbox 帐户，然后确保你的电脑上安装了 EA Desktop ...

Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

我的游戏是一款 Xbox Play Anywhere 游戏。. 这是什么意思？. 购买数字版的 Xbox Play Anywhere 游戏后，可以在 Xbox 和 Windows 上畅玩该游戏。. 只需通过 Xbox 或 Windows 设备上的 Microsoft Store 购买过该游戏一次，它就会显示在游戏库中，无论从何处登录都是如此。. 如果在 Xbox ...

If you need to reinstall Office, select the version you want to install and follow those steps: Microsoft 365, Office 2019, Office 2016, Office 2013, Office 2010, or Office 2007. How to uninstall Office automatically.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.