Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Get more information about managing your Xbox subscriptions, issues with billing, and more.

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

Learn about the variety of voice commands available to you on the voice access feature in Windows 11.

自 2025 年 3 月 19 起，不再支援適用於行動裝置的 Xbox Game Pass。 取得有關在其他裝置上進行雲端遊戲的詳細資訊。

Learn how to cancel your Microsoft subscriptions such as Microsoft 365, Copilot Pro and Xbox. Troubleshoot issues if you can't cancel your subscription.

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

If you turn off recurring billing, you won't be billed in the future. You (and anyone you have shared your Microsoft 365 Family subscription with) can continue to use your subscription as normal until the expiry date. When recurring billing is turned on, you'll be billed for your subscription on your renewal date - either monthly or annually, depending on your plan. Select or expand an option ...

Learn how to cancel Xbox subscriptions, manage recurring billing, and stop future charges while retaining benefits until the subscription expires.

Some Xbox subscriptions can be extended. Find out more about what the limitations are in your country or region.