If you can't sign into your Microsoft account, use the sign-in helper to identify the problem. How to use the Microsoft account sign-in helper The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If it detects a problem with your account, we'll tell you what you need to do to solve the problem. If the tool ...

摘要 本文說明為何來自 Microsoft 的驗證碼不一定會送達。 它包括最常見原因的清單，以及每個原因的解決方案。 Microsoft 致力於提升安全性標準，因此，我們將開始逐步淘汰簡訊作為個人 Microsoft 帳戶的驗證和帳戶復原方法。 驗證碼不一定會送達的原因 通讀下面最常見的原因列表，看看其中是否有 ...

If you think your Microsoft account has been hacked, find out how to secure your account and check for unauthorized activity.

了解如何修复错误“抱歉，Microsoft帐户出现问题”，以便登录到 XBOX 网络。

Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours. If you have already tried, improve your chances to successfully recover your account by watching the video below or reading through the following ...

Tell me about what happens if there's an unusual sign-in Show me how to manage unusual activity. Show me how to manage recent activity.

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.