Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

In the meantime, sign in to your account to see your latest refund request status. Redeem gift cards and codes to make Xbox purchases and extend your Xbox subscriptions. Codes are 25 characters long, include both numbers and letters, and follow a 5x5 format—five blocks of five characters.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

View your Microsoft Store order history. To review app, game or subscription purchases, track orders or view and print invoices, sign in to the order history page on your Microsoft account dashboard. Make sure you sign in with the account you used to make the purchase.

If you’re not signed in, select Add new. If you’re signed in, press the Xbox button to open the guide, select Profile & system > Add or switch > Add new. Enter the email address of your Microsoft account and follow the on-screen instructions.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage. From here, you can view your plan, expiration date, billing history, subscription status, and change how you pay.

Turn on your Bluetooth printer or scanner and make it discoverable. The way you make it discoverable depends on the device. Check the device or visit the manufacturer's website to learn how. Select Start > Settings > Bluetooth & devices > Printers & scanners > Add device.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Microsoft 365 Customer Service and Support. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing ...