Protect yourself from phishing | Microsoft Support
Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...
Avoid and report Microsoft technical support scams
Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.
Account & profile | Xbox Support
Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.
Bank authentication codes | Xbox Support
What transactions require this? While some banks may determine when to require strong authentication based on purchase amount or other factors, any online or e-commerce purchase using American Express, Mastercard, or Visa cards may require multi-factor authentication to complete the payment.
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To: Microsoft account dashboard
Making sure your Xbox digital subscription is valid for your country or ...
You can only redeem a subscription code in the country where it was purchased. Find out more here.
Update a Microsoft account payment method
If your name, billing address, expiration date, or CVV number has changed for your payment method, you can update it.
Applies To: Microsoft account dashboard
Protecting players from marketplace theft and solicitation
Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.
联系我们 - Microsoft 支持部门
联系 Microsoft 支持人员。查找常见问题的解决方案,或从支持专员那里获取帮助。
更新付款方式 | Xbox Support
登录到要更新的 Microsoft 帐户。 Microsoft 帐户 转到“付款和账单”,并选择“支付选项”。可以在此处添加或编辑付款方式。 在“付款方式”下面,可以“添加新的付款方式”、“查看或编辑信用卡”,或“删除信用卡”。 输入更新的信息,然后选择“保存”。