Update a Microsoft account payment method

How to edit payment information in your Microsoft personal account

1. Sign in to your Payment options at account.microsoft.com/billing/payments

   Sign in

   Tip

   If you can't sign in, see I can't sign in to my Microsoft account.

2. Find the payment method you want to update, and then select View or edit card.

3. Enter your updated info, and then select Save.

Select to see how to update your payment method on an Xbox One console

1. Sign in to your Xbox One console with your Microsoft account. If you can't sign in, try troubleshooting issues with your Microsoft account.
2. Press the Xbox  button on your controller to open the guide.
3. Select System  > Settings   > Account >Payment & billing.
4. On the Payment options screen, find the payment method you want to update, and then select Edit info.
5. Enter your updated info, and then select Save.

Need more help?

Contact Support

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

How to edit payment information in your Microsoft work account

Add, update, change, or remove payment methods for your business purchases.

About Payment methods

Payment methods for business purchases are linked to your billing profile in Microsoft 365 admin center, not to a personal Microsoft account. You need a Work account with billing permissions to manage payment methods. 

Add or change a payment method

During checkout

The easiest way to add a payment method is during your first purchase:

Proceed to checkout. 

1. In the Payment section, select Add or Change a payment method. If this option isn’t available, check with your administrator to request changes or access to billing permissions.
2. Enter your payment details and billing address
3. Save your changes.

Update an existing payment method in Microsoft 365 admin center 

Authorized users can update details like the expiration date, billing address, or name on an existing payment method.

1. Open Microsoft 365 admin center.
2. Go to Billing, then Payment methods.
3. If you have access, you can update your payment methods and Save your changes.

Troubleshooting

My payment was declined

• Verify your payment details are correct.
• Confirm your billing address matches your payment provider's records.
• Check that your bank or payment provider isn't blocking the transaction.
• Make sure you have sufficient funds or credit.

I don't see the option to add or edit payment methods

You may not have billing permission. Contact your IT administrator for billing access. 

Need more help?

Make a purchase with your work account

View your order history

Shopping with your work account at the Microsoft Store

Call Microsoft Sales Support at 1-800-642-7676 (Monday–Friday, 6 AM–6 PM PT)