Learn how to identify and avoid the "fake order" scam that uses email or text messages to trick you into giving personal or financial information. See examples of clues that reveal the scam and tips to protect yourself.

Learn how to use a USB flash drive or DVD to install, reinstall, or perform a clean installation of Windows 7, 8.1, 10, or 11. Find the software download website, product key, and recovery options for Windows.

Learn how to access your Hotmail or Outlook.com email account with your Microsoft Account password. Find troubleshooting tips, service status, and contact information for Outlook.com help.

Learn how to download and set up Microsoft 365 products on your PC or Mac, including Office 2019, Office 2016, and Office 2013. Find out how to activate, customize, and troubleshoot your installation.

Learn how to redeem a Microsoft gift card, Xbox download code or token, Office product key, or Windows activation code to your Microsoft account. Find troubleshooting tips and contact support if you need help.

Learn how to locate your 25-character product key or digital license for Windows 10, Windows 11, Windows 8.1, or Windows 7. See where to find the product key on your device, box, or sticker, or how to contact the manufacturer if you've lost it.

Learn how to locate your BitLocker recovery key, a 48-digit number needed to unlock an encrypted drive in Windows. See where to find it attached to your Microsoft account, work or school account, printout, or USB flash drive.

Learn how to change the passwords saved in Microsoft Edge for your online accounts. Follow the steps to access the password settings, authenticate yourself, and update your password.

Learn how to use the System File Checker tool (SFC.exe) to scan and restore missing or corrupted system files in Windows. Follow the steps to run the tool, view the scan results, and manually replace the corrupted files if needed.

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