Learn how to redeem Microsoft and Xbox gift cards, download codes, tokens, and Office product keys to your Microsoft account. Find troubleshooting tips and contact support if you need help.

A BitLocker recovery key is a 48-digit number that unlocks an encrypted drive in Windows. Learn where to locate your recovery key, how to enter it when prompted, and what to do if you lose it.

Learn how to access your Hotmail or Outlook.com email account with your Microsoft Account password. Find troubleshooting tips, service status, and contact information if you have problems signing in.

Learn how to get a refund for digital game products purchased from the Microsoft Store or Xbox apps within 14 days of the purchase date. Find out the eligibility criteria, guidelines, and resources for refund requests.

Find out how to get help for your Microsoft 365 or Office product, depending on whether you have a subscription or a one-time purchase. Compare the support options for different versions, products, and services, and learn how to contact a technical support expert.

Learn how to locate your 25-character product key or digital license for Windows 10 or Windows 11, depending on how you got your copy. See where to find your product key for Windows 7 or Windows 8.1, and how to tell if it's genuine.

Find help with managing your Xbox subscriptions, such as Game Pass, EA Play, and Games with Gold. Learn how to update your payment options, request refunds, and troubleshoot billing issues.

Learn how to cancel an Xbox subscription and check for refund eligibility in different countries and markets. Find out the terms and conditions, troubleshooting tips, and contact information for Xbox subscription issues.

Find out how to download and install Office 2016 on your PC or Mac, or reinstall it if you already have a product key. Learn how to activate Office 2016 and troubleshoot common issues.

Learn how to use Microsoft Defender to check your device for viruses or malware on Windows, Android, or Mac. Find out the signs of infection, the types of scans, and how to run Microsoft Defender Offline for a deeper scan.