For pre-sales support, or issues with purchasing, contact Sales support. Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If you’re having sound or audio problems, the following suggestions might help. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Get free Windows themes from Microsoft to personalize background, colors and sounds for your PC.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

When you install the web version of Outlook as a progressive web app, you can do things like pin and launch the web version of Outlook from your computer's home screen or task bar and access your account while you're offline.