If your passkey for a work account was created using a camera or authenticator app in your Personal profile, you will need to recreate a passkey in your Work profile.

Microsoft 365 Business Basic is a good starting point for essential online tools. Microsoft 365 Business Standard offers more comprehensive features like desktop apps and enhanced collaboration. Microsoft 365 Business Premium provides advanced security and device management capabilities.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Open the app, go to the app's top-level menu, and then select Send feedback. After that, contact Support or go to the Microsoft Authenticator app forum and explain the problem you're seeing and the steps you tried.

To use Single Sign-On, you’ll need: Link to Windows app version 1.24032.470.0 or later An Android device running Android 9.0 or later How to enable Single Sign-On on your Android mobile device? Download Link to Windows from Google Play Store or open Link to Windows if it is pre-installed on your device. Sign in with your Microsoft Account.

If you just bought or got a Microsoft 365 subscription, the first thing to do is redeem the product key to activate Microsoft 365 and get access to your apps and features.

Learn how to add all your different accounts to the Microsoft Authenticator app.

When you install Microsoft 365 or Office on a device, you'll be prompted to sign in the first time you start a Microsoft 365 or Office app. Office remains activated as long as you're signed in.

Open the Microsoft Authenticator app, allow notifications if prompted, select Add account from the menu, and choose Work or school account. Allow the app to access your camera to scan the QR code.

In the Microsoft 365 Copilot app you can upload or create files, ask questions, collaborate on AI-generated content, set up agents that help you be more productive, and add a wide array of custom agents and apps.