Find out how to purchase and play Gears of War: E-Day on XBOX console, Windows PC, and other compatible platforms.

Learn more about which products are included for home or for business. If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide.

Guida e risorse accessibili per ottenere le risposte alle tue domande relative a XBOX. Controlla i servizi, i giochi e le app di XBOX per qualsiasi interruzioni di servizio.

What are the steps to add or change a payment method? If your name, billing address, expiration date, or CVV number has changed for your payment method, you can update it. If you can't sign in, see I can't sign in to my Microsoft account. Find the payment method you want to update, and then select View or edit card.

We are releasing a new XBOX Update Preview to the Beta ring today. Continue reading below to learn all about what's included with this update. Note If you have enabled Keep my console up to date, the update will download and install automatically.

您可以在首次購買後的 30 天內或在首次週期性計費日期之前 (以較早者為准)，按照「取消訂閱」一節中概述的步驟取消訂閱，從而取得退款. 此外，如果您在付費之後的 30 天內取消訂閱，您有權要求退還最近的週期性計費款項。 此退款權利僅限於每個 Microsoft 帳戶的每個 XBOX 訂閱產品一次。 此退款原則不會影響您根據適用法律可能擁有的其他權利，且不適用於預付零售訂閱代碼，這些代碼受您購買代碼之零售商的退貨原則所規範。 重要 超出上述取消流程的退款要求不符合退款資格。 若要檢視 Microsoft 服務合約，請造訪： 若要檢視適用於您從 Microsoft Store 購買 XBOX 訂閱的條款，請移至： 針對特定優惠，您的購買可能適用其他條款。

Need help with an XBOX console, an XBOX game or XBOX network? Find out how to get in touch with us.

过多的划痕或污迹可能会导致您的主机无法读取光盘。 如果没有划痕，请清洁光盘。 方法如下： 握住光盘边缘，而不要触摸光盘的上下表面。 使用清洁、微湿的软布，自光盘中心向外轻轻擦拭。 注意 只能用水清洁光盘。 切勿使用溶剂清洁光盘。 将光盘装入到主机中，然后查看它是否能够播放。 检查游戏光盘是否损坏。 仔细查看你的光盘的背面。 是否有划痕或者其他能够看到的损伤？ 过多的划痕、裂痕或其他损坏可能会导致你的主机无法读取光盘。 如果游戏由 Microsoft 发行，请联系你购买光盘的零售商，详细了解其换货政策。 如果游戏不是由 Microsoft 发行的，则请与游戏发行商联系，详细了解光盘换货政策。 如果这些步骤都未解决问题，请继续执行下一步。

Smart Delivery is technology that automatically delivers the best version of a game you've purchased to your console, regardless of your console's generation – with no extra steps required from you.

Learn what happens if you don't use your XBOX subscription and it becomes inactive, and how you can cancel or reactivate that subscription.