Redeem a gift card or code to your Microsoft account
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
Applies To: Microsoft account dashboard
Which version of Windows operating system am I running?
To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings.
Account has been locked - Microsoft Support
Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.
PC Game Pass FAQ | Xbox Support
The PC Game Pass plan gives you access to a set of high-quality PC games on Windows 10/11 devices. The best way to experience PC Game Pass is in the Xbox app for Windows, available for download from the Microsoft Store or at: Xbox app for Windows.
How to use the PC Health Check app - Microsoft Support
Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.
Subscriptions & billing | Xbox Support
Sharing your Xbox Game Pass subscription. Update an Xbox subscription for you or your child. Making sure your Xbox digital subscription is valid for your country or region. Turn on recurring billing for your Xbox subscription. Get help with EA Play for Xbox.
Manage devices used with your Microsoft account
Manage devices used with your Microsoft account. Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock.
Applies To: Microsoft account dashboard
Request a refund for digital games | Xbox Support
After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store. Visit the links below to find out about refunds for other types of products: Xbox subscription cancellations and refunds.
Seamlessly transfer content between your devices
If you’re using the multiple apps experience ( select Samsung, HONOR, OPPO, and ASUS devices ), you can drag and drop content from and into your mobile apps. Not all apps accept dragging and dropping content, or may not accept the file type you’re transferring.
How to use Remote Desktop - Microsoft Support
Use Remote Desktop on your Windows, Android, or iOS device to connect to a Windows 10 PC from afar. Here's how to set up your PC to allow remote connections and then connect to the PC you set up.