Learn how to use Feedback Hub to report problems or send suggestions to Microsoft.

了解如何举报在 Xbox 上行为不当或发布不当内容的玩家。

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Before you send in your Xbox device or accessory for service, you'll want to make sure it's properly packed for shipping. This page illustrates the recommended way to pack your product.

Learn how to fix email issues for error code 5.7.515 when sending email to Outlook.com (the sending domain does not meet the required authentication level).

Windows 上的 Xbox 应用 在 Windows 设备上打开 Xbox 应用。 选择“好友”选项卡以展开“好友”列表，或在新窗口中打开它。 右键单击要从列表中报告的人员的玩家代号，然后选择 报告。 选择报告的类别和原因。 请确保从每个列表选择最准确的选项，因为这有助于 Xbox 安全正确调查投诉。 在文本框中 ...

Learn how to fix a failed delivery message from the postmaster when using Outlook.

要更改电子邮件地址或用于服务订单的退货交付地址，你需要取消订单，然后重新提交。 如果已经发出 Xbox 设备，但发现需要将其送至与订单上所列地址不同的地址，请与承运商联系。 如果你已发出控制器、电源或其他配件，或支付了将直接发送给你的货物的款项，但发现需要将更换产品发送到不 ...

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC.

若要获得 Xbox 主机的亲自服务，您可以访问Microsoft授权服务提供商，以获取由受信任的专家使用正版Microsoft更换部件执行的优质服务。