Microsoft account dashboard. There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Sign in to Hotmail or Outlook.com. To sign in to Outlook.com or Hotmail, you'll need your Microsoft Account username and password. Sign-in. Note: Check the Don't show this again box if you want to go straight to Outlook.com next time (not recommended for shared computers).

To redeem a Microsoft gift card, Xbox download code or token, select Redeem code below, sign in, and enter or paste the code or token value. Redeem Code. Tip: If you bought the wrong code, please contact the retailer.

How to redeem a code on Xbox Series X|S and Xbox One. Press the Xbox button to open the guide, and then select Store. Press the View button to open the side menu, and then select Redeem. Enter the 25-character code, select Next, and then follow the prompts.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Reset a forgotten Microsoft account password. If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password . If you know your username and password but they have stopped working, read My username and password have stopped working. 1.

Detailed information about downloading and using Microsoft Authenticator in China. The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Sign in to SharePoint. SharePoint is a browser-based app that you connect to through your web browser, like so: Go to office.com, and sign in to your work or school account. In the upper left corner of the window, select the app launcher > All apps > SharePoint.

If you haven't already set up messages, do the following: On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to.