How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Tips: While signing in, select Yes at the "Stay signed in?" prompt if you want to go straight to your mailbox next time (not recommended for shared computers). Alternatively, check the "Don't show this again" box and select No to be prompted for your password each time.. If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter.

That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.

Press the Start button , and then enter store into the search bar.; Choose Microsoft Store from the results to open the app.; Select your account in the top-right corner of the screen, and then select Redeem code or gift cards.; Enter the 25-character code, select Next, and then follow the prompts.

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox).

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2. Verify your identity. For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Choose how you want to receive a verification code.

Tips: If you're using mobile data, try switching to Wi-Fi and vice-versa. Make sure Airplane mode is off.

If you encounter issues while using messages, our troubleshooting tips may help. Adding media to your conversations. Below the message box are three buttons to help you insert content into your message.

Support for home products. Depending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience. Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft ...