RGS call forwarded to a queue or SIP address doesn't work in Skype for Business Server 2015

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Skype for Business Server 2015 Viac...Menej

Symptoms

In a Microsoft Skype for Business Server 2015 environment, you set the Call Action feature to Forward to another queue or Forward to SIP address for a response group queue. When a user calls this response group (RGS), the call is stuck in the queue until it's hung up and not forwarded to the queue or SIP address as configured.