An SNMP transport is disabled, and SNMP Event ID 1501 is logged when lots of SNMP queries occur on a computer that is running Windows Vista SP1 or Windows Server 2008

Symptoms

Consider the following scenario:

  • The Simple Network Management Protocol (SNMP) feature is enabled on a computer that is running Windows Vista Service Pack 1 (SP1) or Windows Server 2008.

  • Lots of SNMP queries occur on the computer.

In this scenario, one of the SNMP transports, such as the IPv4 transport, is disabled, and the SNMP service no longer accepts incoming traffic. Therefore, applications and services that depend on the SNMP service may be unable to run.

Additionally, the following event is logged in the System log:

Resolution

Hotfix information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on a Windows Vista-based computer, you must have Windows Vista Service Pack 1 installed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

No prerequisites are required for Windows Server 2008-based computers.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the fileversion numbers, as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.0.6000.16xxx

    Windows Vista

    RTM

    GDR

    6.0.6000.20xxx

    Windows Vista

    RTM

    LDR

    6.0.6001.18xxx

    Windows Vista SP1 and Windows Server 2008SP1

    SP1

    GDR

    6.0.6001.22xxx

    Windows Vista SP1 and Windows Server 2008SP1

    SP1

    LDR

  • Service Pack 1 is integrated into Windows Server 2008.

  • The MANIFEST files (.manifest) and the MUM files (.mum)that are installed for each environment are listed separately. MUM and MANIFEST files, andthe associated security catalog (.cat) files, are critical to maintaining thestate of the updated component. The security catalog files (attributes notlisted) are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Snmp.exe

6.0.6001.22375

47,616

12-Feb-2009

05:41

x86

For all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Service branch

Snmp.exe

6.0.6001.22375

49,664

12-Feb-2009

06:15

x64

Not Applicable

Snmp.exe

6.0.6001.22375

47,616

12-Feb-2009

05:41

x86

WOW

For all supported Itanium-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Service branch

Snmp.exe

6.0.6001.22375

116,224

12-Feb-2009

04:47

IA-64

Not Applicable

Snmp.exe

6.0.6001.22375

47,616

12-Feb-2009

05:41

x86

WOW

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Workaround

To work around this problem, restart the SNMP service.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Package_for_kb967800_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,367

12-Feb-2009

17:35

Not Applicable

Package_for_kb967800_client~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,430

12-Feb-2009

17:36

Not Applicable

Package_for_kb967800_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,396

12-Feb-2009

17:35

Not Applicable

Package_for_kb967800_sc~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,422

12-Feb-2009

17:36

Not Applicable

Package_for_kb967800_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,397

12-Feb-2009

17:35

Not Applicable

Package_for_kb967800_server~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,430

12-Feb-2009

17:36

Not Applicable

X86_microsoft-windows-snmp-agent-service_31bf3856ad364e35_6.0.6001.22375_none_f777d3fc7194b52e.manifest

Not Applicable

20,706

12-Feb-2009

05:58

Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and of Windows Vista

File name

File version

File size

Date

Time

Platform

Amd64_microsoft-windows-snmp-agent-service_31bf3856ad364e35_6.0.6001.22375_none_53966f8029f22664.manifest

Not Applicable

20,726

12-Feb-2009

06:32

Not Applicable

Package_for_kb967800_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,375

12-Feb-2009

17:36

Not Applicable

Package_for_kb967800_client~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,438

12-Feb-2009

17:36

Not Applicable

Package_for_kb967800_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,404

12-Feb-2009

17:36

Not Applicable

Package_for_kb967800_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,430

12-Feb-2009

17:36

Not Applicable

Package_for_kb967800_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,405

12-Feb-2009

17:36

Not Applicable

Package_for_kb967800_server~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

1,438

12-Feb-2009

17:36

Not Applicable

Wow64_microsoft-windows-snmp-agent-service_31bf3856ad364e35_6.0.6001.22375_none_5deb19d25e52e85f.manifest

Not Applicable

10,339

12-Feb-2009

05:49

Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Ia64_microsoft-windows-snmp-agent-service_31bf3856ad364e35_6.0.6001.22375_none_f77977f27192be2a.manifest

Not Applicable

20,716

12-Feb-2009

05:03

Not Applicable

Package_for_kb967800_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,401

12-Feb-2009

17:35

Not Applicable

Package_for_kb967800_server~31bf3856ad364e35~ia64~~6.0.1.0.mum

Not Applicable

1,434

12-Feb-2009

17:35

Not Applicable

Wow64_microsoft-windows-snmp-agent-service_31bf3856ad364e35_6.0.6001.22375_none_5deb19d25e52e85f.manifest

Not Applicable

10,339

12-Feb-2009

05:49

Not Applicable

Potrebujete ďalšiu pomoc?

Rozšírte svoje zručnosti
Preskúmať školenie
Buďte medzi prvými, ktorí získajú nové funkcie
Pripojiť k Microsoft insiderov chcú

Považujete poskytnuté informácie za užitočné?

Ďakujem za vaše pripomienky!

Ďakujeme vám za pripomienky. Pravdepodobne vám pomôže, ak vás spojíme s pracovníkom podpory pre Office.

×