The sales currency is not populated when you create a service subscription from a project in Microsoft Dynamics AX 2009 Service Pack 1

This article applies to Microsoft Dynamics AX for all regions.

Symptoms

When you create a service subscription from a project in Microsoft Dynamics AX 2009 Service Pack 1 (SP1), the sales currency is blank in the General tab of the service subscription. Therefore, you have to click the Project field and type the project number again to populate the sales currency.  

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix Download Available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/support/Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:

  1. Review the changes that are documented in the .xpo file.

  2. Apply these changes in a test environment before you apply the hotfix in a production environment.



For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information


The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Axupdate.exe

Not applicable

61,672

10-May-2012

02:27

x86

Kb2711561.xpo

Not applicable

67,610

10-May-2012

02:23

Not applicable

Metadata.xml

Not applicable

72

10-May-2012

02:23

Not applicable

Kb2711561.xpo

Not applicable

67,616

10-May-2012

02:23

Not applicable

Metadata.xml

Not applicable

72

10-May-2012

02:23

Not applicable

Kb2711561.xpo

Not applicable

67,592

10-May-2012

02:23

Not applicable

Metadata.xml

Not applicable

72

10-May-2012

02:23

Not applicable

Kb2711561.xpo

Not applicable

67,454

10-May-2012

02:23

Not applicable

Metadata.xml

Not applicable

72

10-May-2012

02:23

Not applicable

Kb2711561.xpo

Not applicable

67,592

10-May-2012

02:23

Not applicable

Metadata.xml

Not applicable

72

10-May-2012

02:23

Not applicable

Axsetupsp.exe

5.0.1100.45

1,636,584

10-May-2012

02:27

x86

Cabextractor.dll

Not applicable

19,184

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.dll

5.0.1100.9

150,440

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

538,880

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,336

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

538,880

10-May-2012

02:28

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

538,880

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1500.1212

16,320

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

10-May-2012

02:28

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

542,976

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,848

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

10-May-2012

02:28

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

10-May-2012

02:28

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

547,072

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

18,872

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

10-May-2012

02:28

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

559,360

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

20,408

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

08-Dec-2010

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

526,592

10-May-2012

02:27

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

15,800

08-Dec-2010

23:21

x86

Cabextractor.dll

Not applicable

22,768

10-May-2012

02:27

x64


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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