Fixes or workarounds for recent issues in Excel for Windows

Last updated: October 2025

Excel crashes and slow performance issues

• [FIXED] Word, Excel, or Outlook might stop responding after installing the KB5002700 security update for Office 2016
• [INVESTIGATING] Error "Something Went Wrong [1001]" signing in to Microsoft 365 Desktop Applications
• [WORKAROUND] Excel stops responding when using the "3DxWare 10 for Windows" PlugIn for Microsoft Office version 10.8.7 or earlier
• [FIXED] Excel for the web may not show the Insert PivotTable button in the ribbon
• [FIXED] Excel gives warning when you open files from a network location if the file extension is correct
• [FIXED] Error "Invalid password" when opening a VBA project using the correct password
• [WORKAROUND] Excel may stop or close when using new IME in Windows 11
• [FIXED] Internet connectivity issues in M365 apps after a change to the IP address range
• [FIXED] Excel 365 might stop responding or experience performance problems when switching between worksheets
• [FIXED] Word, Excel, and PowerPoint close unexpectedly when trying to open cloud documents in Office Version 2205
• [BY DESIGN] Excel Online updates a file stored in the document library without user interaction
• [WORKAROUND] Excel may crash when running multiple instances that use clipboard functionality programmatically
• [FIXED] Cannot edit structure of Excel workbooks when refencing an Excel XLSB file
• [FIXED] Office Applications crash due to Nahimic audio driver
• [FIXED] Windows cannot find "c:\program files\microsoft office\root\office16\outlook.exe
• [FIXED] Excel file becomes corrupt when opening a file that contains a VBA project or after enabling a macro in an open file
• [FIXED] Excel 2016 or 2013 may crash with older versions of GigaTrust software
• [FIXED] Crash in chart when filtering date based categories in Excel, Word, and PowerPoint
• [FIXED] Error 0xC0000142 when you start an Office 2016 application
• [FIXED] Crash or data loss when using Chinese Input Method Editors (IME)

Click here for older crashes and slow performance issues that are fixed

• [FIXED] Excel 2016 for Windows hangs in East Asian languages
• [FIXED] Office apps crash after you try to access files from OneDrive

Excel features and add-ins issues

• [INVESTIGATING] Error "No results were found" when using the Translate function in Office
• [FIXED] When trying to sign in to an Office app, users might receive a consent dialog labeled AugLoop.All (TEST Augmentation Loop MSIT)
• [WORKAROUND] Excel doesn't fully support some special characters in the filename or folder path
• [WORKAROUND] How to resolve the Microsoft Query could not be started error in Excel
• [BY DESIGN] Organization Chart Add-in is not available in Office applications
• [SUSPENDED] Excel 2D Map Charts and 3D Maps are suspended for China
• [WORKAROUND] Automation add-ins for Excel are not loading after installing April 2021 security update
• [FIXED] "Access Denied" when launching an Office add-in
• [BY DESIGN] Dotted borders are printed as solid lines in Excel
• [WORKAROUND] Missing New Comment and New Note from Excel's context menu
• [WORKAROUND] Threaded comments and notes are displayed incorrectly and the new note entry point is missing in Excel
• [WORKAROUND] "The fine print" license agreement message unexpectedly appears when opening Office apps
• [WORKAROUND] Wrong Japanese era displayed in Excel dates
• [FIXED] Problems with text, underline, and flickering screens when using Office edit languages
• [FIXED] Excel 2016 problems with phonetic edits in Japanese edit language
• [FIXED] Error containing URL "http:⁠//hubblecontent.osi.office.net/" when inserting an icon or a picture

Click here for older features and add-ins issues that are fixed

• [FIXED] Autofilter drop-down is not showing all options when the number of cells exceeds 10,000
• [FIXED] AutoSave is missing from the Office toolbar
• [FIXED] AutoSave is disabled for OneDrive and SharePoint locations
• [FIXED] Excel cursor flickers after updating to Windows 10 Fall Creators Update (v1709)
• [FIXED] Unable to copy or move sheet in Excel 2016 (Build 4229.1002)
• [FIXED] CTRL + H or Replace button opens the Find tab on the Find and Replace dialog in Excel 2016
• [FIXED[ Repeated prompt to login and open "_vti_rpc" when using Office 2016 apps with documents stored in OneDrive

Known issues, changed functionality, and blocked or discontinued features

• Flash, Silverlight, and Shockwave controls blocked in Office 2016
• "Activate method of OLEObject class failed" error when using Power View in Excel
• Office 2016 files open as read-only unexpectedly
• Office 2016 is automatically set as the default application when opening an Office file after installing the Office 365 trial version

Need more help?

	Talk to support. If you have a Microsoft 365 for home subscription, or you purchased a one-time download of Office 2016, click the Contact Us link at the bottom of this page.
	Ask the community Get help from experts in our forums: Office on Windows forum for personal, home, or university users Microsoft 365 community forum for business users
	Provide feedback in Office app You can send feedback directly to our Office teams:. In Office 2016 on Windows 10, open an Office app, and click File > Feedback.

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