What customers are asking
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Where did my folders go?
| 1. Open Outlook for Mac. 2. Select View > Sidebar. |
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How do I arrange my sent messages by the name of the recipient?
| 1. In the sidebar, choose the Sent folder. 2. Select Organize > Arrange By > To. |
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What's error code 3253?
Error code 3253 means that your connection to the email server failed or was dropped. You might need to update your version of Outlook.
| 1. In Outlook, click Help > Check For Updates. 2. If an update is found, download and install it. 3. Restart Outlook. 4. If the problem continues, click Help > Contact Support. |
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Messages are stuck in Outbox
| You might be offline. On the Tools tab, make sure the Online/Offline toggle switch is set to ON. If the problem continues, your message might have an attachment that's too large to send. See Email doesn't send. |
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