To start enjoying Microsoft Rewards, you just need a Microsoft account.
Tip
If you don't have one, create a Microsoft account for free. If you were previously a Bing Rewards member, your account transitioned automatically to Microsoft Rewards.
Microsoft Rewards doesn’t ask for a commitment or fees - it's included in your Microsoft account - head to the Rewards page, sign in and start exploring.
As your points rack up, so do your opportunities to get great rewards. We make it simple to track progress toward anything you’ve got your eye on, including gift cards, sweepstakes, and donations to charity.
Check out the Rewards dashboard and have fun!
Find out if Microsoft Rewards is available in your region or language
Note
Buying items from the Microsoft Store on Xbox or searching on Bing.com may not earn points in all countries/regions.
Frequently Asked Questions
How do I get a gift card code?
In order to obtain the details of your reward, please go to your Order History and scan through the list of your orders. Look for the reward in question and at the far-right, click the Order Details button to get your redemption code or link. Select Resend if you want a copy of your confirmation email and/or select Order Details if you want to get the details of your reward.
Why is it not allowing me to redeem my Microsoft Rewards points?
Ensure you are not attempting to redeem Microsoft Reward points while using a VoIP phone number, using a VPN or entering the wrong code, or reached the maximum of allowed usages on a single phone number. To learn more about what might be preventing you from redeeming your points please see How to redeem Microsoft Rewards points article.
Are there age restrictions to participating in Microsoft Rewards?
If you're under age 13 (or child age in your country or region), your parent/legal guardian will need to give consent at the time you create your Microsoft account. Learn more about parental consent.
What does the Microsoft Rewards Level 2 status get me?
Level 2 members can earn more points on Bing, earn points at the Microsoft Store, save on reward redemptions, and get access to exclusive offers. Remember to check your Rewards page for current offers as well as your Region for current redemption and earning rate.
Why am I not earning points for my searches?
There are a few reasons why you are not earning points for your searches:
- Your Give Mode is on. See Give with Bing FAQ for more details.
- You are logged in to a different account or the browser data is not syncing with the Rewards database data.
- Your PC/mobile counter has been maximized, additional searches will not be credited until the counter resets.
- Queries are entered by a bot, macro, or other automated means of any kind.
- You appear to be attempting to earn points from outside of your current market, which is a violation of program policy.
Why did my streak reset back to zero?
There are a few reasons why your streak was reset:
- Daily sets were not completed on time
- Used a VPN or a device with a different time zone, as streaks are based on your device's time zone. Using a different time setting may cause the system to not recognize your streak.
- You are logged in to a different account. Once completed, the daily set will display a green checkmark.
How do I earn points with Bing?
It's easy to earn your way toward great Microsoft Rewards with Bing, just start searching. Level 1 members can earn points for up to 10 searches each day and Level 2 members can earn points for up to 30 searches per day.
Why is my balance not updating?
There are a few reasons why your balance is not updating:
- Your Give Mode is on (see Give with Bing FAQ for more details)
- You are logged in to a different account or the browser data is not syncing with the Rewards database data.
- You appear to be attempting to earn points from outside of your current market, which is a violation of program policy.
Why am I seeing a different balance in my dashboard?
Your Give Mode might be on. See Give with Bing FAQ for more details.
What is SMS Verification?
We ask for your phone number when you join and, occasionally, when you redeem points for a reward. You'll need a mobile phone or landline number. For help, read Troubleshooting verification code issues
Note
- This requirement is outlined in the Microsoft Services Agreement.
- Voice over IP (VoIP) phone numbers are not permitted.
What should I do when my redemption code is invalid?
Ensure you are checking that you are providing the correct code or redemption link. If you continue to experience the problem go to cannot redeem a code.
Note
For a non-Microsoft branded gift card, contact Microsoft Rewards Customer Support.
Why was my purchase / order cancelled?
Your purchase / order might have been cancelled for several reasons due to using a VoIP phone number, using a VPN or redeeming reward points in multiple regions. To learn more about what might be preventing you from redeeming your points please see Track my Microsoft Rewards orders article.
How do I earn points for shopping at the Microsoft Store on Windows?
Just make sure you’re signed in with the Microsoft account associated with your rewards account when you buy content.
What is direct deposit?
Microsoft and Xbox Gift Cards redeemed using your Microsoft Rewards points are directly deposited to your Microsoft account balance. Funds acquired this way are considered as promotional balance. Any promotional balance in a Microsoft account is subject to expiration as set forth in the terms and conditions of the promotion.
Why am I not seeing any sweepstakes winners?
You can see the results of each sweepstake at https://rewards.microsoft.com/redeem/winners. More details and full terms and conditions are listed on each sweepstake’s page.
How can I opt out of Microsoft Rewards?
If you don't wish to participate in the Microsoft Rewards program, follow the instructions on the opt out page.
Know that if you opt out, you'll lose all of your available points. Consider redeeming your points before you head out.
How to use a screen reader with Microsoft Rewards?
This article is for people who use a screen reader program such as Windows Narrator, JAWS, or NVDA with Windows tools or features and Microsoft Rewards. This article is part of the Accessibility help & learning content set where you can find more accessibility information on our apps. For general help, visit Microsoft Support.
To redeem or manage your reward points:
- Go to your Microsoft Rewards dashboard.
- Tab to the Redeem button, and then press Enter.
- Tab to the gift card, and then press Enter to review details.
- Tab to Options, and then press Down or Up arrow key to select the gift card options.
- Tab to Redeem Rewards button, and then press Enter.
Need more help?
If you cannot find what you’re looking for here, fill out the form for Microsoft Rewards Support and a member of the support team will contact you.