In Microsoft Teams (free), you can reach out to your colleagues, business partners, or customers who are using Microsoft Teams (work or school).

Note: SMS chats aren't supported.

To chat with a Microsoft Teams (work or school) user:

  1. Open Microsoft Teams (free).

  2. Enter your contact’s business email in the Search search button in Chat for Windows 11bar.

    Note: Not all organization members will be searchable.

  3. Select your contact result from People and then send them a chat message. Only certain functionality will be available.

  4. After your contact has accepted your request, you will be able to chat with them.

Contact us

For more help, contact support or ask a question in the Microsoft Teams Community.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.