If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile. Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Xbox subscription cancellations and refunds. Request a refund for digital games. Check your Xbox purchase history. Get help with purchase errors. Pre-order Xbox digital games in the Microsoft Store. Get help with a digital code or gift card.

The easiest way to find which Surface model you have is to use the Surface app. It shows the model name of your Surface device and each Surface accessory. Note: When signed in to the Surface app, you can see information for other Surface devices that you've also signed in to. Open the Surface app.

If you open a page written in a different language than your preferred languages in settings, Microsoft Edge will automatically prompt you to translate it. The Translate icon appears in the address bar when you go to a web page that’s written in a foreign language.

Get to know your way around Windows 11, from where to search to how to stay organized. Watch the video and read tips about new features.

如果您有争议并且我们的客户服务代表无法解决，请通过美国邮政将争议通知寄给微软公司，收件人：LCA ARBITRATION, One Microsoft Way, Redmond, WA 98052-6399, USA。

Get Microsoft billing support. Find help with Microsoft Store purchases, subscriptions, refunds, payment options, and checking your order history.

全球客户服务电话号码. 要查找你所在国家/地区的客服电话号码，请单击一个地区并查找你所在的国家/地区。. 注意: Surface 设备的支持案例只能 在线 启动。. 本页提供 Microsoft 客服的电话号码。.