Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Go to the Microsoft account sign-in page at https://account.microsoft.com and enter your email address. If you see a message that says "We couldn't find an account with that username." or "That Microsoft account doesn't exist", then the address you entered is not a Microsoft account. If you believe it should be:

Give feedback. Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

兑换礼品卡和充值码以进行 Xbox 购买和延长 Xbox 订阅。. 代码的长度为 25 个字符，包括数字和字母，并且采用横竖 5 个字符的 5x5 格式。. 代码可以是你从 Microsoft 或受信任的零售商处购买的数字卡或物理卡。. 请注意，如果帐户的未结余额或付款选项不再有效 ...

说明. 即时消息服务中断会影响大多数 Skype 用户，并导致发送和接收即时消息 (聊天)时出现严重问题。. 消息发送和同步可能根本不工作或出现长时间的延迟。. Skype 登录服务中断会影响大多数 Skype 用户，并导致在尝试登录 Skype 时出现严重问题。. 可能显示关于 ...

Help with a work or school account password. I need to talk to a customer support agent. Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

From your files, themes, and some settings to many of your installed apps and Wi-Fi information - Windows Backup will help protect what matters and make it easier than ever to move to a brand-new PC. This guide will help you to use Windows Backup to back up key things on your Windows PC.

For help from an agent, follow the Get help link below to chat or request a call—we’ll call you so you don’t have to wait. For even faster help, search for your topic on our site.