Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Select the product you need help with. We'll show you self-help options first. Additional help is available if you need it, including live chat with a Microsoft specialist. Microsoft 365. Office. Windows. Xbox. Surface devices. Copilot.

Contact Support. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

For the best experience, download and install the new version of the Quick Assist app from Microsoft Store. If you have problems installing Quick Assist, here are some steps to try to get it installed and working properly.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

A factor in authentication is a way of confirming your identity when you try to sign in. For example, a password is one kind of factor, it's a thing you know. The three most common kinds of factors are: Something you know - Like a password, or a memorized PIN.

You get one of the following error messages when trying to redeem a digital code you purchased on your Xbox One or Xbox.com: Redeem a different code. The code you are attempting to redeem is for a currency that does not match your account location.

Free up space with Disk Cleanup. Delete personal files or move them to an external storage device. Get additional help. Learn how you can free up drive space in Windows. Keep your PC running smoothly and up to date by increasing the disk space.