If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Use your Microsoft account to sign in to Microsoft services like Windows, Microsoft 365, OneDrive, Skype, Outlook, and Xbox Live.

Add, remove or update an email address or phone number. If you want to make changes to the email addresses or phone numbers associated with your Microsoft account, use our guided support tool below to help you update the right information in the right way.

Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

If you want to change or reset the password you use to sign in to Windows, you have different options. This article outlines the different approaches you can take, whether you’re using a Microsoft account or a local account, logged in or at the sign-in screen.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

After signing in, follow the steps that match the type of account you signed in with. You signed in with a Microsoft account. From the Microsoft 365 home page select Install apps. Select Install (or depending on your version, Install apps> ). You signed in with a work or school account.