If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track. Run the System File Checker tool (SFC.exe)

Installing Windows 11 on devices that don't meet minimum system requirements. If you changed your hardware in order to upgrade to Windows 11 and the system is not recognizing the change in a timely manner, this article explains how to initiate the assessment manually.

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Learn how to add user accounts in Windows 10 and Windows 11. With an account, each person has separate files, browser favorites, and a private desktop.

Tip: If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning. Training: Get started with SharePoint in Microsoft 365. At office.com, sign in to SharePoint, then select the SharePoint tile.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

If you'd like to use an unlinked device with Phone Link again in the future, you will need to relink such devices again. Describes the required steps on both your PC and your mobile device for removing a device from the Phone Link app.

If you want to install an app that isn't available in the Microsoft Store, you'll need to switch out of S mode. Windows 11 in S mode is only available in the Windows 11 Home edition. If you have the Pro, Enterprise, or Education editions of Windows 10 in S mode, Windows Update will not offer Windows 11 because S mode is not available in those ...

Help for admins of small businesses. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.