Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Most software that you buy directly from Microsoft, like Office, Windows, and Xbox games, comes as a digital download that you can download, install, or reinstall. After you purchase software, the download will be shown in your Order history.

If you pre-ordered a game and want to cancel, you can do so up to 10 days before the game launches at: Order history. After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store.

On your PC, in the Phone Link, select Messages. To start a new conversation, select New message. Enter the name or phone number of a contact. Select the person you want to send a message to. A new message thread opens for you to begin with.

Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

A scanner you've connected using a wired, wireless, or network connection. An app for scanning files, such as Windows Scan, available for free from Microsoft Store. The Windows Scan app can help you scan pictures or documents and save them to your PC as JPEG, bitmap, or PNG files.