To permanently close your Outlook.com email account, you need to close your Microsoft account.
Important
When you close your Microsoft account, your email and contacts are deleted from our servers and can't be recovered. If you use your Microsoft account with Xbox, Skype, OneDrive, or other Microsoft services, you'll no longer be able to access those services. You will also lose access to any saved BitLocker recovery keys.
Steps to take before closing your Outlook.com account
To close your account, click the button below and follow the instructions.
Note
- To close your account, you will have to sign in first. If you can't sign in, Contact Microsoft Support.
- If your account has been hacked and you want to recover it, see My Outlook.com account has been hacked.
- To learn more about what happens when you close your Microsoft account, see How to close your Microsoft account.
Learn more
My Outlook.com account has been hacked
Unblock my Outlook.com account
If you just want to sign out of Outlook.com
How to close your Microsoft account
Still need help?
You can also get support from other Outlook.com users in our Community forum, or get help by selecting Contact Support below:
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To get support in Outlook.com, tap or click here or select Help on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes. If the above steps don't work or if you can't sign in, tap or click here. |
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For other help with your Microsoft account and subscriptions, visit Account & Billing Help. |
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To get help and troubleshoot other Microsoft products and services, enter your problem here. |
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Post questions, follow discussions and share your knowledge in the Outlook.com Community. |