Find the serial number on Surface devices

Applies to: Windows 8.1Windows 10

Before you can register your Surface or get it serviced, you need to know its 12-digit serial number.

Find the serial number for Surface


Find the serial number in the Surface app

The easiest way to find your serial number is in the Surface app.

Open the app (search for Surface in the search box on the taskbar). Your serial number is listed under Your Surface.

Find the serial number in Settings

Another quick way to find the serial number is to type "serial number" in the search box on the taskbar and select View your product ID in the search results. You’ll go to the About page in the Settings app—the serial number for your Surface will be listed there.

Find the serial number on your Surface

Surface Pro models, Surface Go models, and Surface 3

To find the serial number on your Surface, flip out the kickstand and look for the string of numbers near its base.

Surface Book models

The serial number for your Surface Book is on the bottom edge of the Clipboard where it attaches to the keyboard.

Location of serial number on Surface Book Clipboard

If you can’t read the serial number on the Clipboard, you can use the serial number on the bottom of your keyboard. Registering this serial number will automatically register the serial number on your Clipboard.

To find the serial number for your keyboard, turn the keyboard over and look for the number on the bottom next to the rubber foot.

Serial number location on Surface Book

Surface Laptop models

The serial number for Surface Laptop is on the bottom-center near the hinge.

Surface Studio models

The serial number for Surface Studio is located on the bottom of the base.

surfacestudio-serial-number_en

Find the serial number on the packaging

Serial number on Surface packaging

If you still have the original packaging for your Surface, you can find the serial number on the barcode label.

Find the serial number for Surface accessories


Surface Headphones 

Find the serial number with Cortana

If you set up your Surface Headphones with Cortana, you can use her to help you find the serial number.

  • On a Windows 10 PC: Open Cortana, select Devices  > Manage Surface Headphones. Under About, look for Serial number. 
  • On an iOS device or Android device: Open the Cortana app, and select Devices > Devices > Surface Headphones > Surface Headphones > About

For more info on using Cortana with your headphones, see Set up Surface Headphones with Cortana.

Find the serial number on the Surface Headphones

To find the serial number on the Surface Headphones, you'll need to remove the right earmuff from the device.

Remove the earmuff

  1. Rotate the right earmuff of the Surface Headphones towards youyou should be able to see the inside of the earmuff.
  2. While firmly holding the right earmuff, twist it counter clockwise. Lift the earmuff up to detach it from the headphones.
  3. The 12-digit serial number will be on the headphone base. Take a note of the serial number before reattaching the earmuff. 

An image showing how to remove the right earmuff of the Surface Headphones.

Reattach the earmuff

  1. Match the grooves of the earmuff with the headphone. The earmuff should be touching the headphone base all the way around.
  2. With the inside of the earmuff facing you, turn it clockwise to secure the earmuff onto the headphone base.

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