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Before you can register your Surface or get it serviced, you need to know its 12-digit serial number.
Find the serial number in the Surface app
The easiest way to find your serial number is in the Surface app.
The Surface app isn’t available for Surface RT
Open the app (search for Surface in the search box on the taskbar). Your serial number is listed under Your Surface.
For more info on what you can do with the Surface app, see Install and use the Surface app.
Find the serial number in Settings
Another quick way to find the serial number is to type serial number in the search box on the taskbar, and select View your product ID in the search results. You’ll go to the About page in the Settings app—the serial number for your Surface will be listed there.
Find the serial number on your Surface
Surface Pro models and Surface 3
To find the serial number on your Surface, flip out the kickstand and look for the 12-digit string of numbers near its base.
Surface Book models
The serial number for your Surface Book is on the bottom edge of the Clipboard where it attaches to the keyboard.
If you can’t read the serial number on the Clipboard, you can use the serial number on the bottom of your keyboard. Registering this serial number will automatically register the serial number on your Clipboard.
To find the serial number for your keyboard, turn the keyboard over and look for the number on the bottom next to the rubber foot.
Surface Laptop
The serial number for Surface Laptop is on the bottom center near the hinge.
Surface Studio
The serial number for Surface Studio is located on the bottom of the base.
Find the serial number on the packaging
If you still have the original packaging for your Surface, you can find the serial number on the barcode label.
Find the serial number on Surface
To find the serial number on Surface, flip out the kickstand and look for the 12-digit string of numbers near its base. The serial number will look like this: XXXXXXXXXXXX. |
Find the serial number on the packaging
If you still have the original packaging for your Surface, you can find the serial number on the barcode label. |