- Upgrade the Microsoft Office Outlook Connector to the latest version.
- Upgrade to Microsoft Office Outlook 2003 Service Pack 1 or a later version. For additional information about the latest service pack for Office 2003, click the following article number to view the article in the Microsoft Knowledge Base:870924 How to obtain the latest service pack for Office 2003
In an Outlook profile where there is no Exchange e-mail account, the Outlook.com e-mail account or the MSN e-mail account is the primary account. Therefore, all deleted messages are sent to the Deleted Items folder of the appropriate account. This behavior occurs regardless of whether the account is a primary account or a secondary account.
Article ID: 892448 - Last Review: Sep 13, 2013 - Revision: 1