Applies To

Note: Channel Agent for Teams channels is currently in public preview, and features are likely to change. To learn more about Microsoft's public preview program, see Get early access to new features in Microsoft Teams.

Channel Agent is a unique agent created in a Teams channel and is designed to enhance collaboration and productivity for your projects. Now, each channel can have a dedicated agent that draws on its conversations and meetings to act as a domain expert for the team.

Once your agent is created in a channel, you can connect your project’s Teams conversations, providing seamless support for project management.

Why should I use Channel Agent?

Channel Agent brings many AI-powered skills to your projects, streamlining communication and automating routine tasks. Key benefits include:

  • AI-generated status reports: Automatically drafts and shares status reports, allowing for team review, collaboration, and report customization.

  • Meeting integration: Uses meeting transcripts as knowledge sources, and schedules meetings with suggested titles, agendas, invite lists, and times based on project needs.

  • Task management: Helps create tasks and provides reminders to the team.

  • Question & answer: Answers questions in the channel, group chats, and meetings that the agent is invited to. The agent responds using channel messages, meeting transcripts, and web search (if allowed by your organization’s IT admin).

  • Streamline communication: Draft and send emails using Channel Agent, saving you time and energy from switching between Teams and Outlook.

How to access Channel Agent

To create, interact with, and manage Channel Agent in Teams, you must meet the following requirements:

Limitations to accessing Channel Agent

  • People without a Microsoft 365 Copilot subscription: 

    • Channel members without a Microsoft 365 Copilot subscription can’t interact with a channel's Channel Agent.

    • People without a Microsoft 365 Copilot subscription can still see Channel Agent's responses, generated content, and other peoples’ interactions with the agent.

  • People who aren’t channel members:

    • Channel Agent can be added to other conversations in Teams, such as group chats and meetings.

    • People who are members of the agent’s channel can ask questions to the agent in these other conversations.

    • People who aren’t members of the agent’s channel can't ask questions in these other conversations, but they can see the interactions of others with the agent.

How do I use Channel Agent?

To learn how to use Channel Agent, check out the following articles:

Requirements to use Channel Agent on mobile devices

For those on mobile devices, certain features such as report approval and feedback submission are supported, but agent creation, removal, and configuration must be done from the desktop or web version of Teams.

To use Channel Agent on mobile, make sure you’re using the latest version of Teams:

  • iOS App Store: Microsoft Teams app version 7.11.0 or higher

  • Android Google Play Store: Microsoft Teams app version 1416/1.0.0.2025100000 or higher

More ways to work with Channel Agent

Frequently asked questions about agents in Microsoft Teams

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