In Microsoft Teams (free), you can choose to hide, mute, or mark your chats as unread.

Hide a chat to remove it from your Recent chat list. If someone messages you in that chat, it will no longer be hidden. Mute a chat to stop receiving notifications for the chat. You can still view a muted chat in your Recent chat list.

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Hide or mute a chat  

  1. In the Chat tab, tap and hold on your chat.

  2. Tap Mute chat  Teams Mute icon or Hide chat  Teams Hide icon. If it is a one-on-one chat, you can also Block your contact.

Unhide a chat

  1. Search for the chat name.

  2. Add new messages or content to the chat. The chat will then appear in your Chat tab.  

Mark chat as unread

In the Chat tab, tap and hold your chat and tap Mark as unread.  

Pin a chat

In the Chat tab, tap and hold your chat and tap Pin chat.  

View one-to-one chat details

  1. In the Chat tab, select a one-to-one chat.

  2. Tap on your contact’s name at the top.

  3. From the chat details window, you can:

  • Tap your contact's name to view their profile picture, start a video or audio call, or Block your contact.

  • Teams mute chat icon Switch Mute chat on or off.

  • Teams find button Find a specific message in the chat.

  • Themes allows you to change the color of your messages in the chat.

  • More options button Select More, where you can:

    • Teams pin chat icon Pin the chat.

    • Teams add member to chat Create a group chat.

    • Teams new people button View profile.

    • Teams block contact Block contact.

  • Find more options under Do more together.

 Learn more about Group chats in Microsoft Teams (free).

Hide or mute a chat

  1. In the Chat tab, swipe left on your chat.

  2. Tap More More options button.

  3. Tap Hide  Teams Hide icon or Mute  Teams Mute icon. If it is a one-on-one chat, you can also Block your contact.

Unhide a chat

  1. Search for the chat name.

  2. Add new messages or content to the chat. The chat will then appear in your Chat tab.  

Mark a chat as Unread

In the Chat tab, swipe left on your chat and tap Unread.  

Pin a chat

  1. In the Chat tab, swipe left on your chat.

  2. Tap More options More options icon.

  3. Tap Pin.  

View one-to-one chat details

  1. In the Chat tab, select a one-to-one chat.

  2. Tap on your contact’s name at the top.

  3. From the chat details window, you can:

    • Tap your contact's name to view their profile picture, start a video or audio call, or Block your contact.

    • Teams mute chat icon Switch Mute chat on or off.

    • Teams find button Find a specific message in the chat.

    • Theme allows you to change the color of your messages in the chat.

    • Teams settings and more button Select More, where you can:

      • Teams add member to chat Create a new group chat.

      • Teams new people button View profile.

      • Teams pin chat icon Pin the chat.

    • Find more options under Do more together.

 Learn more about Group chats in Microsoft Teams (free).

Hide or mute a chat  

  1. In the Chat tab, right click or select More options  More options button  on the chat you'd like to mute or hide.

  2. Select Mute  Teams Mute icon or Hide Teams Hide icon. If it is a one-on-one chat, you can also Block your contact.

Unhide a chat

  1. Search for the chat name.

  2. Add new messages or content to the chat. The chat will then appear in your Chat tab.  

Mark a chat as Unread

In the Chat tab, right click or select More options  More options button  on your chat and select Mark as unread.

Tip: In the chat options, you can also add the chat to your Favorite list or Pop out chat to separate it from your main window.

Pin a chat

  1. In the Chat tab, right click or select More options  More options button  on the chat you'd like to pin.

  2. Select Pin.  

View one-to-one Chat details

  1. In the Chat tab, select a one-to-one chat.

  2. Select your contact’s name at the top.

  3. From the Chat details window, you can:

    • View your contact’s profile picture.

    • Send them a message.

    • Start a video or audio call.

    • Select More options  More options button, where you can also Block contact.

 Learn more about Group chats in Microsoft Teams (free).

Contact us

For more help, contact support or ask a question in the Microsoft Teams Community.

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