If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If Device encryption is turned off, turn it On. Turn on standard BitLocker encryption. Sign in to your Windows device with an administrator account (you may have to sign out and back in to switch accounts). For more info, see Create a local or administrator account in Windows.

What it fixes. The troubleshooter helps fix problems that: Corrupt registry keys on 64-bit operating systems. Corrupt registry keys that control the update data. Prevent new programs from being installed. Prevent existing programs from being completely uninstalled or updated.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC. How to open PC Health Check. In Windows, use Search on the taskbar to ...

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

In this article we'll talk about how to install those fonts so you can use them in Microsoft Office. Note: To embed fonts in a Microsoft Office Word document or PowerPoint presentation, see Embedding fonts on the PPTools site.

Get help with a damaged or unreadable code. If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

Microsoft 365 is a cloud-based subscription service that combines the latest AI-powered apps, so you can create and share anywhere, on any device. Buy or try Microsoft 365. Get apps and games from Microsoft Store on a Windows 10 PC.

Free up drive space in Windows. If your PC is running low on free space, you might not be able to install important Windows updates, and your PC’s performance may be affected. Here are some ways to free up space so you can keep your PC up to date and running smoothly.