Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

You can use installation media (a USB flash drive or DVD) to install a new copy of Windows, perform a clean installation, or reinstall Windows. To create installation media, go to the software download website, where you'll find step-by-step instructions.

Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.

From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options.

If you are unsure if your device meets the Windows 11 minimum system requirements and have Windows 10 already installed, you can download the PC Health Check app, which will assess eligibility and identify components of your device that don't meet the minimum requirements.

Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.

Save attachments in new Outlook. To save the attachment, click the dropdown arrow and select Download or Save to OneDrive. Click Download to save one attachment to your computer or cloud storage location. Click Download all to save all attachments from a single message.

How does versioning work in a SharePoint list or library. Restore a previous version of an item or file in SharePoint. Enable and configure versioning for a list or library. Use Version History to view previous versions of files stored in OneDrive or SharePoint libraries.

Overview of Microsoft 365 Groups for administrators. Microsoft FastTrack for Microsoft 365. Microsoft 365 Adoption Guide (PDF) Yammer and Microsoft 365 Groups. Learn how to create, use, and manage Microsoft 365 Groups for collaboration, planning, and communication.