A blank screen, often referred to as a “black screen” due to its appearance, can occur in Windows for several reasons. Whether it happens at startup, after login, or following an update, this guide will help you identify the cause and resolve the issue.

When you try to log on to a Windows 8.1-based or Windows Server 2012 R2-based computer, the logon screen turns black after you enter the credentials. Then, the computer becomes unresponsive.

Here's what to do if your Surface gets stuck on the Surface logo screen with no spinning dots or turns off after logo screen.

Fixes an issue in which the desktop does not load and only displays a black or blue background after you log on to a computer that is running Windows 7 or Windows Server 2008 R2.

In diesen Situationen kann in Windows ein leerer Bildschirm angezeigt werden: Leerer Bildschirm mit einem Cursor: Häufig verursacht durch einen stockenden Windows-Prozess oder ein Treiberproblem. Leerer Bildschirm bei der Anmeldung: Fehlerhafte Konfiguration der Anzeigeausgabe oder beschädigte Benutzerprofile können Folge sein.

In case your user profile gets corrupted, here are the steps to create a new one. Add a new user account and configure it as an administrator. For detailed steps, see the article Manage user accounts in Windows Sign in with the newly created account and copy the files from the corrupted profile: Open your User folder by selecting Start , typing file explorer into the Search box, and selecting ...

Learn how to troubleshoot Windows sign in issues, including problems signing in to your Windows device after upgrading.

An extended 10-to-30-minute-long hang at a black screen following user logon. Office applications including Outlook and Teams experience single sign-on (SSO) failures, preventing users from connecting or synchronizing data.

Fixes a problem in Windows Server 2008 in which the desktop is blank when you log on to a terminal server.

Layar kosong, sering disebut sebagai "layar hitam" karena tampilannya, dapat terjadi di Windows karena beberapa alasan. Baik itu terjadi saat mulai, setelah masuk, atau setelah pembaruan, panduan ini akan membantu Anda mengidentifikasi penyebab dan mengatasi masalah.