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Download and install or reinstall Microsoft 365 or Office 2021 on a PC ...
Change from a 32-bit version to a 64-bit version or vice versa. Activate Windows. Fix Bluetooth problems in Windows. Learn how to install, reinstall, or activate Microsoft 365 or Office 2019 on a PC or Mac.
Applies To: Office 2021, Office 2021 for Mac, Office 2019, Office 2019 for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
Download and install or reinstall Office 2019, Office 2016, or Office ...
From the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options.
Applies To: Office 2019, Office 2016, Office 2016 for Mac, Office 2013
Screen mirroring and projecting to your PC or wireless display
You can wirelessly connect your PC to a TV, projector, or other kind of external display that supports Miracast. Turn on your TV, projector, or other display. If you're using a Miracast dongle or adapter, make sure it's plugged in to the display.
Redeem a gift card or code to your Microsoft account
Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.
Applies To: Microsoft account dashboard
Fix Bluetooth problems in Windows - Microsoft Support
If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.
Fix sound or audio problems in Windows - Microsoft Support
Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).
Camera doesn't work in Windows - Microsoft Support
When your camera isn't working in Windows 11, it might be missing drivers after a recent update. It's also possible that your antivirus program is blocking the camera, your privacy settings don't allow camera access for some apps, or there's a problem with the app you want to use.
Request a refund for digital games | Xbox Support
If you don’t have access to the account that made the purchase, you’ll need to contact your financial institution for a refund. We provide digital game product refunds as part of a consistent and reliable buying experience.
I can't find or install an app from Microsoft Store
Microsoft Store automatically hides or blocks the purchase button on apps that are incompatible with your device. You might see an app from Microsoft Store available on your PC, but not on another PC, or your Xbox. Your PC was recently updated, but wasn't restarted.
I can't sign in to my Microsoft account - Microsoft Support
Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.
Applies To: Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Microsoft 365 for home, Outlook.com, GroupMe, Microsoft account dashboard, Microsoft Teams, Microsoft Teams personal, Microsoft To Do, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows, Outlook for Android, Outlook for iOS