If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

You can now restore lost or accidentally deleted favorites in Microsoft Edge with our new favorites recovery feature. You'll need to be signed in to your Microsoft account and have the sync setting turned on to use the favorites recovery feature.

To add a different search engine, perform a search in the address bar using that search engine (or a website that supports search, like a wiki site). Then go to Settings and more > Settings > Privacy, search, and services > Address bar and search.

To see where your browser is saving downloads, look in your browser's settings. For example, in the new Microsoft Edge , select Settings and more > Settings > Downloads . The file path for your downloaded files (for example, C:\Users\ [your name]\Downloads) is listed under Location.

Get the steps for changing your home page in Microsoft Edge, Internet Explorer 11, Google Chrome, Firefox, and Safari.

Microsoft Edge offers several features and practices that can enhance your online security and protect your personal information. Follow these guidelines to browse the web securely in Microsoft Edge.

From your PC, you can connect to select Android, Samsung, HONOR, OPPO, and ASUS devices with the Link to Windows app that's either preinstalled on your device or that you can download from the Google Play or Samsung Galaxy Store. This link between your Android device and PC gives you instant access to everything you love.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.