I can't sign in to my Microsoft account - Microsoft Support
Learn how to fix problems signing into your Microsoft account. Resolve password verification, locked account, and other Microsoft account login issues.
Applies To: Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2019 for Mac, Outlook 2016, Microsoft 365 for home, Outlook.com, GroupMe, Microsoft account dashboard, Microsoft Teams, Microsoft Teams personal, Microsoft To Do, OneDrive (home or personal), OneDrive for Mac, OneDrive for Windows, Outlook for Android, Outlook for iOS
Contact Skype support - Microsoft Support
Explore subscription benefits, browse training courses, learn how to secure your device, and more.
Can't send or receive email in Outlook.com - Microsoft Support
Learn how to fix Outlook.com email sync issues if you can't receive or send messages.
Applies To: Outlook.com
Troubleshooting verification code issues - Microsoft Support
That verification method isn’t working right now: Sometimes the block may be tied to the verification method you are using.Try using another verification method connected to your account. For example, if you are using SMS to verify yourself and are hitting a block, try using an alternate email that is connected to the account to receive your authorization code.
Applies To: Microsoft account dashboard
Use the Office offline installer - Microsoft Support
Use the Office offline installer to install Office 2016 or Office 2013 if you don't have an active Internet connection or you're having problems with slow speed or unreliable connections.
Applies To: Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
I can't send or receive messages in Outlook - Microsoft Support
In Outlook, sometimes your outgoing messages get stuck in your outbox and just won't send. Learn about some ways to get them moving.
Applies To: Outlook for Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016, Outlook 2013, Microsoft 365 admin
My microphone isn't working in Microsoft Teams
If you're having trouble hearing others in your Teams calls and meetings, the problem is either with your speaker not working, or with your microphone.If other participants can hear each other well, the problem is most likely with your mic.
Applies To: Microsoft Teams
Microsoft Store doesn't open - Microsoft Support
Try these troubleshooting steps if Microsoft Store does not launch in Windows 10.
What to do if Microsoft Edge isn't working - Microsoft Support
Here are some solutions to common problems with the new Microsoft Edge . If Microsoft Edge keeps crashing. If you can't open Microsoft Edge, or if it opens briefly and then closes, or if you’re unable to open specific webpages, here are some things you can try.
Change or reset your PIN - Microsoft Support
Learn how to reset your PIN if you aren't signed in to Windows and having trouble using your PIN.