If you forgot your PIN and need to reset it, you can do so from the Windows sign-in screen. Look below the PIN text box: If you see I forgot my PIN , select it and follow the instructions to reset your PIN.If there are multiple accounts on the device, choose the one you need to reset.

Unlike in previous versions of Windows, you’ll need to use the media creation tool to create an ISO file to install Windows 10. Make sure you have a license to install Windows 10, and then follow these steps:

If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what you need to do to solve the problem.

Outlook can’t save a message directly as a Word document file. You can, however, save the message as an HTML file, then open that file in Word. Saving your email message as an HTML file preserves all formatting, images, and links, as well as includes the header information, which includes the From, To, Cc, and Subject information.

However, if the troubleshooter is unable to rectify the problem, it’s likely because the driver update wasn’t available in Windows. In such cases, you have a couple of options below: Switch the driver to UVC driver. Right-click on the Start button and select Device Manager.

Use your phone's audio. If your mic doesn’t work after trying the solutions above and you see one of the messages below, select Call me back to use your phone’s mic.. Enter your phone number and select Call me to receive a call from Teams that will connect you to your meeting. Your audio will come from your phone, but other content sharing will still take place on your desktop.

Microsoft 365 for business. If your Microsoft 365 product is one of the following, you have a Microsoft 365 for business product. These products are usually associated with a work or school account, and your Microsoft 365 license (if your subscription has one) came from the organization where you work or go to school.

My camera isn't working in Microsoft Teams If you're having trouble with the camera in Microsoft Teams, we have some suggestions to help you get back on track. Tip: Windows 10 users can also go here for more information about troubleshooting common camera issues.

If you continue to experience issues signing in with your original profile, disable Windows Defender services: Open the Services app by typing services in the search box on the task bar and selecting it from the list of results. Then, find the Windows Defender Advanced Threat Protection and Microsoft Defender Antivirus services, right-click each of them, select Properties , and change Startup ...

Learn how to troubleshoot File Explorer problems in Windows. To open File Explorer in Windows 10, select its icon on the taskbar, press the Windows logo key + E on your keyboard, or select Start > Documents (directly beneath your user icon).. Here are some things to try if File Explorer won't open.