Solution 4: Reset Surface. If you’re still having a problem with your touchscreen, try resetting your Surface. To learn how, see Restore or reset Surface for Windows and follow the recommended steps for "Reset this PC.". After the reset and device setup, use touch to open an application like Microsoft Edge or another web browser, and try to scroll pinch to zoom, swipe in from the right, and ...

Check your poll results. You can see aggregated results in the voting card that is in the body of the email. Click Refresh to see the most updated results or click View in Forms to see detailed responses on forms.office.com.Similarly, you can click on the poll link in the body of the email to track more detailed results on forms.office.com.. Feedback for Microsoft Forms

OneDrive not connected. If you cannot sign in to your OneDrive sync app, or you see a message saying OneDrive is not connected, let our troubleshooter guide you through the steps to get syncing again, or follow the steps below.

Click Save to save the console update.zip file to your computer.; Unzip the file by right-clicking on the file and selecting Extract all from the pop-up menu.

Tips: If you don't see the OneDrive icon, OneDrive might not be running. On a PC, go to Start, type OneDrive in the search box, and then click OneDrive in the search results. You might need to click the Show hidden icons arrow next to the notification area to see the OneDrive icons. On a Mac, use Spotlight to search for OneDrive and open it.

Ensure these modes create an alert that is visible on your device. Make sure you have a device signal and Internet connection. Make sure your phone calls and text messages are getting through to your mobile device.

Access, download, or run the Surface app and the Surface Diagnostic Toolkit to help find and solve Surface problems.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Tip: If you believe someone has acquired your payment info, contact your bank or your payment provider to prevent more charges. Tell them your credit card has been stolen or compromised - If you only dispute the charges, there's nothing to prevent the fraudulent charges from happening again.

Enter your Email, phone, or Skype name in the first box if you know it.; In the Contact email address text box, type an email address where we can contact you or send your password reset link. Note that this email address should be different from the one you’re trying to recover. In the third text box, type the characters displayed on the screen.